Originally posted on: 2007-03-26
Original location: http://blog.chrisheath.us/2007/03/26/305/how-to-resolve-a-conflict-at-work/
The condensed list:
1.Realize that conflicts are inevitable at work.
2.Handle conflicts sooner rather than later.
8.Identify the consequences.
9.Define an objective.
Warning!!! If your conflict is with a manager, these steps may not be feasible, especially if the manager is insecure.
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